19-5~6번
Since the 1970s, a combination of forces has made the problem of overwork more widespread. The service sectors in Western economies have grown dramatically while employment in manufacturing has declined. The shrinking of labor unions and workplace protections has let employers push for longer hours while global competition, decreased job security, and flat wages have forced workers to work harder to stay in place. Corporations now shed staff in the course of restructuring and "process reengineering," forcing surviving workers to carry heavier workloads. The 2008 recession and recovery has strengthened a pattern in which companies seek to grow by increasing demands on existing workers rather than hiring new ones. A few industries have turned into fast-moving, winner-take-all contests: small numbers of people stand to make immense fortunes when their tech company goes public, their hedge fund investment pays off, or their song goes viral ― and since no one knows how long they have until fashions change, technology evolves, or the bubble bursts, it makes sense to go all-in right now.
As a result, many of us are actually working longer hours. Working hours generally decline with increased productivity, but in the 1970s, increased productivity stopped yielding shorter working hours, despite the expectations of generations of economists. Working hours started to rise in the United States in the 1980s, especially among salaried workers and professionals like doctors, lawyers, bankers, and academics; in contrast, working hours (and full-time jobs and salaries) in less skilled, hourly professions began to fall. Since then, this split has spread to other parts of the world: today, well-off, well-educated people in Western Europe, Australia, and South Korea are also more likely to be overworked, while more poor people struggle to find stable jobs and face chronic underemployment.